Introduction
The Privacy Policy of www.onestopesg.com (hereinafter referred to as "the Platform") detailed below governs the collection, storage, handling, and protection of personally identifiable information (PII) and sensitive personal data (hereinafter collectively referred to as "Information") of the users of the Platform. All users must thoroughly read and understand this Privacy Policy, which has been formulated to protect users' privacy. This Privacy Policy also outlines how users can take steps to safeguard their personally identifiable information.
By using or continuing to use the Platform, you agree to the terms of this Policy. This Privacy Policy also applies to users accessing the Platform through mobile devices or similar technologies.
Collection of Information
- We collect only the information necessary to deliver services available on the platform.
- Upon registration or signing up with the platform, we collect user data, including but not limited to name, company name, email address, phone/mobile number, postal address, and business-related information such as statutory details and tax identification numbers.
- Additionally, we may record conversations and archive communication between users and representatives of the platform (including any supplemental information provided) for quality control or training purposes.
- In connection with paid services, we may collect more sensitive personal information, including bank account details, to facilitate the purchase or sale of services offered on the platform.
- We also collect and store users’ usage statistics, such as IP addresses, pages viewed, behavioral patterns, session numbers, unique visitors, browsing activities, browser software, and operating systems for analysis, enabling us to improve user experience and deliver value-added services.
- Once a user registers on our platform, they are no longer anonymous to us, and all information provided will be retained and stored to offer requested services, as required by law.
- User registration and the information provided are intended to facilitate users' business activities.
- The platform retains user information for as long as it is necessary to provide services or for legal and statutory obligations.
- We may allow external service providers, payment processors, and data aggregators to collect and store your information, especially to verify credit analysis and credit limits. Such data points may be captured through secure integration from desktops, mobile devices, and other sources by analyzing transactional SMS, installed applications, queries, device location, device information, IMEI number, serial number, MNC and MCC codes, RAM storage, Wi-Fi information, etc.
- We also use Google SDK’s AccountManager class to fetch social account-related details. However, we only collect the email IDs logged in from the device used to access our platform to streamline the user experience. You may edit this pre-filled email ID at any time from your user profile.
- Users can update, correct, or verify the information they provided by logging into their accounts or sending a request to admin@onestopesg.com. Any changes requested may take time due to the verification process and server cache policies. If you want a copy of your data for porting to another service, please reach out to us at the email address provided.
- Users may also request to delete or deactivate their accounts on the platform. We will evaluate such requests case-by-case and take necessary actions under applicable laws. Please note that information requested for deletion may remain in archival records for compliance with statutory laws or other legitimate purposes. Users are advised to consider carefully what information they provide at registration.
Purpose and Use of Information
The information collected serves the following purposes:
- Verification of identity, eligibility, and registration, as well as providing customized services.
- Facilitating the services available on the platform.
- For advertising, marketing, and publishing purposes.
- Enabling communication with users to maximize business opportunities.
- Generating business inquiries and trade leads.
- Sending communications, notifications, newsletters, and custom mailers.
- Ensuring a seamless and convenient user experience with minimal interruptions.
If you wish to object to any data processing purpose, please reach out to us at the email above. However, withdrawal of consent may lead to discontinuation of services on our platform.
Disclosure of Information
Information collected may be shared and disclosed with external service providers who assist in providing services, including:
- Affiliated companies for better efficiency, more personalized services, and enhanced business matchmaking.
- Government, regulatory, or law enforcement agencies, as required by statutory regulations.
- Third-party service providers, including payment processors, customer support, and cloud service providers.
- Business partners for sharing their business offers with users, which are owned and provided by them solely without involvement from the platform.
For more details on our privacy practices, feel free to contact us at admin@onestopesg.com.
Protection of Information
We employ stringent security measures, including both electronic and physical safeguards, to protect the information collected.
Cookies and Tracking Technologies
We and our partners may use cookies and tracking technologies to enhance your browsing experience.
Data Collection Relating to Minors
We do not knowingly collect personal information from individuals under the age of 18. If you are a minor, do not use the platform.
Data Transfers
Information may be transferred internationally with appropriate safeguards to protect your privacy.
Contact Us
For any questions, contact us at admin@onestopesg.com.
Amendments to the Privacy Policy
This Privacy Policy is subject to revisions, and users are encouraged to review it regularly.